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This page refers to the 2010 Summit.
Fast-paced, concise and information-packed. The agenda for the Social Intranet Summit will inspire you with big ideas and arm you with practical advice for driving business value with social intranets.
See the workshop agenda.
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Coffee & networking
8:00am – 9:00am
- 9:00am – 9:05am

Opening remarks
- 9:05am – 9:45am

10 Strategies for Driving Business Value with Social Intranet Software
Dion Hinchcliffe
Based on case studies and the latest industry research, Dion will explore the top emerging trends in social intranets today. He will discuss a view to the successful practice of social business, and how collaboration, innovation, social interconnectedness, observable work, and ambient information tie into the larger business strategy to actively drive productivity and growth. In the Q&A portion of this session, Dion will focus on actionable strategies for how a social intranet platform can be most beneficial to the modern organization. - 9:45am – 10:10am

The Digital Workplace Maturity Model: Moving From Publishing to People
Andy Jankowski
Drawing on IBF’s extensive experience of evaluating intranets and portals, the IBF Digital Workplace Maturity Model helps those responsible for managing their company’s intranets and digital workplace understand where they are in terms of the overall user experience and think strategically about future directions. During this session Andy will provide a high-level overview of the model and illustrate ways you can begin using it in your organization. - 10:10am – 10:30am

Flip: How to use your social intranet solution as an agent for change in your organization
This examination of the next steps in expanding on your social intranet solution delves into intrinsic human motivation, finding the real goal and lessons learned from equine leadership, demonstrating how to change an organization through the use of a disruptive technology.
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Morning break
10:30am – 10:50am
- 10:50am – 11:10am

Intranet ROI: Common Approaches
Bryan Robertson
Not sure where to start in finding Return on Investment (ROI) for your Social Intranet business case? Bryan takes a look at some of the Intranet value and ROI models in the industry and helps you categorize your organization for best fit. This review will put some structure around your thinking and give you a launch pad for having the ROI discussion with your CFO. - 11:10am – 11:30am

Servus Credit Union: An employee crowd sourcing case study
Brian Edwards
Habañero and Servus Credit Union worked together to deliver a SharePoint-based employee idea sourcing solution. This presentation will run through their experience of connecting the voice of employees to the executive team. We will discuss Servus’s experience with a problematic discussion forum to the launch of a very successful custom social SharePoint application. - 11:30am – 11:45am

Social Intranet Case Study: Continuum
Continuum holds over 330 patents and is the designer behind innovations like the Reebok Pump, Swiffer Sweeper, Pampers Pull-ups and the Hundred Dollar Laptop. Join IT Director Brendan Mullen as he shows how Continuum uses their social intranet to innovate.
- 11:45am – 12:05pm

ThoughtFarmer 4.0 Release
Join Darren Gibbons, the president of ThoughtFarmer, as he publicly releases ThoughtFarmer 4.0 to the world. See how three new features — the Desktop Connector, the SharePoint Intranet Connector, and a greatly expanded REST-based API — create the most powerful social collaboration platform available.
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Lunch Break
12:05pm – 1:00pm
- 1:00pm – 1:30pm

Visual Literacy: Understanding the Core Principles of Great Design
Eric Karjaluoto
Perceptions surrounding design have changed drastically. Long seen as a decorative pursuit, design has become a key concern for organizations around the world, in light of its transformative power and ability to impact the bottom line. In spite of this, design is still uniformly the domain of a few select practitioners, while most others remain visually “illiterate,” struggling to understand the underlying principles of how images work. In this brief session, Eric Karjaluoto will highlight a few of the core principles of visual language, using real world examples to illustrate how these simple rules actually work.
- 1:30pm – 2:00pm

Fireside Chat with EA & TELUS: How Social Learning Drives Business Results
Join Bert and Dan as they discuss over coffee the benefits of driving a social learning strategy into the organization. And yes, social learning is an extension of the social intranet, so don’t even think of calling us ‘training people’.
- 2:00pm – 2:20pm

Creating Effective Requirements
Defining clear requirements at the start of any project helps not only the build go smoothly, but aligns the whole project team. Selma will introduce you to different methods for uncovering and documenting requirements that will set up your intranet project for success with a focus on the end-user. This talk will be practical, providing you with ideas that you can immediately execute.
- 2:20pm – 2:40pm

Measuring your intranet’s activity using social network analysis
Sure you know how your intranet content is performing, but how about who’s collaborating and communicating with each other? What’s really happening on your social intranet? Learn how to gain insight into your intranet’s activity using social network analysis.
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Afternoon Break
2:40pm – 3:00pm
- 3:00pm – 3:20pm

Intranet Secrets: Behind the firewall, some things are better left unsaid
See the hilarious behind-the-firewall confessions of what people really think about their company’s intranet, plus 5 steps to make your intranet more social.
- 3:20pm – 3:40pm

How to Build a Social Training Environment for Lasting Learning
Understand how training requirements for social intranets differ from those of other enterprise technologies and see the training techniques that yield motivated and enterprising super-duper-users.
- 3:40pm – 4:05pm

Getting the C-Suite on Your Side
Through the story of launching a social intranet, “The Portal”, at Intrawest Placemaking, Tracy will share her strategies for securing Executive buy-in and the high and lows of employee adoption.
- 4:05pm – 4:40pm

An action plan for knowledge sharing and collaboration in business
In this session, you will see how to:
- Understand the opportunities, options, and pitfalls of social intranets
- Align collaboration initiatives with business goals
- Involve senior leadership – defining the roles of executive sponsors
- Prepare your organization to support knowledge sharing efforts
- Design a measurement and reporting program
- 4:40pm - 5:00pm

Wrap-up & closing remarks
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Appetizers & Cocktails
Spend an evening getting to know the speakers and conference attendees. The party’s on us — at one of Vancouver’s most popular spots. Please RSVP to carolien@thoughtfarmer.com for details.
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